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  • Home
  • > ABOUT
    • Meet the Team
    • CUSTOMER Reviews
    • Contact Us
  • > PRICING/BOOK
    • SCAN PRICES
    • BOOK A SCAN
    • Buy a Package
    • Buy Gift Voucher
    • REDEEM GIFT VOUCHER
  • > STUFF
    • BLOG
    • HELP / FAQS
    • MEDIA COVERAGE
    • Videos
    • BLOG ARCHIVE
  • > Services
    • DEXA BODY SCANS
    • Nutrition & Food Plans
    • BODY RECOMPOSITION
    • Body Composition Calculator
  • SIGN IN

COMPLAINTS

Bodyscan works very hard at customer service, that's why our customer reviews are more than 95% 5-star. We take any shortfalls in our service levels very seriously.

If you have a complaint we'd dearly love to resolve it quickly, so in the first instance, please:

Call 020 3490 4171

If you would like to put your complaint in writing, please:

1. email us at [email protected]
or
2. complete the form below
or
3. send a letter to:
Philip Chant
Managing Director, Bodyscan
c/o Stonehealth Clinic
36-38 Cornhill
London EC3V 3NG


We will respond to your complaint in writing within three working days of receiving it and we hope to resolve it to your satisfaction. In the unlikely event you are not happy with our response we encourage you to contact the Local Government Ombudsman at www.lgo.org.uk.

    Online Complaints Form

    This is not mandatory but it would be helpful for us to be able to quickly establish details that may be unclear
    Please complete details of your complaint - what it is, when the incident occurred, who was involved, etc
Submit
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Bodyscan Ltd © 2021 | Mailing address: Bodyscan at London Medical, 49 Marylebone High Street, London W1U 5HJ
[email protected]  |  phone 020 3490 4171  |  Company no: 08807421
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